Capitalized terms used but not defined herein shall have the respective meanings assigned to them in the Terms.
I. Information We Collect and How We Collect It
A. Personal Information We Collect
Depending on the Services you use and how you interact with the Company or our Website generally, we collect or receive the following types of information:
- Demographic and contact information. We may collect your first and last name, e-mail address, gender, age, country of residence, city of residence, and state/province of residence. We may also collect your social network screennames. We use this information for purposes such as account administration, responding to, and following up regarding, your inquiries, providing you with requested information, or sending you email alerts (including marketing emails).
- Information you provide. We collect the information you provide to us in messages or phone calls to us, including, but not limited to, any messages and images you post to the Website or our social media pages, including Facebook, Twitter, Instagram, and LinkedIn (each, a “Social Media Page”), your reasons for engaging with the Website and Services, your educational attainment, employment sector, and professional experience. Depending on the nature of any message you send us, we may route your information to an appropriate third party to better address such a message.
- Financial information. If you choose to make a donation to the Company, we will collect and process your payment information using Paypal, and record the donation using Salesforce. We store only the last four digits of your credit card.
For Google Analytics, please visit: https://www.google.com/analytics
C. Aggregate Data
In an ongoing effort to better understand our users and the Website, we might analyze your information in aggregate form to carry out, maintain, manage, and improve operations in connection with the Website. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our services and the Websites to current and prospective business partners and to other third parties for other lawful purposes.
D. How We Collect Personal Information
The Company may collect the personal information described above in the following ways:
Information you provide us:
We collect personal information that you provide us when you use our Website or Services (such as the information described in Section A above). For example, we collect personal information when you engage in online activities such as accessing our Website, making a donation, contacting us by email, the Website, our social media channels, or by other means to ask us questions, responding to our surveys, promotions, or requests, subscribing to our newsletter, signing up for our events, interacting with our social media channels, and engaging with our online ads.
Information we automatically collect:
Cookies: When accessing or otherwise using a website, small pieces of data concerning your device and your visit are stored within your web browser, which can be retrieved upon future visits. These pieces of data make up a small file called a “cookie.” Cookies allow websites to do things such as remembering information about a user, such as a user’s preferences when visiting the website. This information can be considered “personal information” under certain laws. We use both 1st and 3rd-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; note that information collected by cookies depends on its particular purpose.
Session Cookies: We use session cookies to make it easier for you to navigate our Platforms. A session ID cookie expires when you close your browser.
Persistent Cookies: A persistent cookie remains on your hard drive for an extended period of time or until you delete them. You can remove persistent cookies by following directions provided in your web browser’s “help” file. Persistent cookies also enable us to understand how you use our Website, personalize your experience on the Website, or serve relevant advertising to you.
Pixels: We incorporate some third-party social networking features onto our Website, including Facebook Pixel.
Facebook Pixel is code that is placed on our Website that collects data and helps us track conversions from Social Media Page ads, optimize ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our Website or Social Media Pages. It works by placing and triggering cookies to track users as they interact with our Website and our Social Media Page ads.
Information we collect from third parties:
We may also collect information about you from third parties, including our Service Providers (or, in the case of third-party cookies or pixels, allow the collection of information by such third parties).
II. How We Use and Share the Information We Collect
A. How we use the personal information we collect:
We may use the personal information that we collect for the following purposes:
To respond to your questions and requests, as well as to keep track of support and customer service requests;
To provide you the Services and Website features;
To maintain and improve the Services and Website;
To prevent fraud;
To email or contact you regarding Website feedback, solicitations related to our work, our newsletters, and promotions, marketing, ads, or special offers from us or our partners (including on unaffiliated digital properties, such as social media);
Add you to our mailing list to send you marketing emails;
Record your donation details; and
Contact you by phone with information by HousingPlus events and for donations.
B. How we share the personal information we collect:
We may disclose personal information we collect to third parties, including our Service Providers, for the following purposes:
Comply with applicable law, regulation, or governmental request;
Protect the safety of the Company’s employees and users of this Website, or others;
Protect the rights or property of the Company;
Comply with contractual obligations of the Company;
Other instances when the Company is legally required to disclose your information;
Share information that is public or does not include personal information, for example, a publicly posted comment or aggregated data;
Provide third parties with statistical information about the users of our Website;
To allow you to share information about your activity through our Website, for example, when you share posts on Social Media Pages;
To any affiliated business entities or third parties necessary to provide services to you, including, but not limited to, our subsidiaries, our holding company and its other subsidiaries (if any), as well as third parties involved in the administration and operation of our services;
To process payments if you donate to the Company;
Personalization of ads and content;
To assist in optimizing the Services;
To a third party if we sell any or all of our business and/or assets to them; or
We employ commercially reasonable measures to protect your personal information from unauthorized or accidental access, use, loss, or destruction by users inside and outside the organization. You should be aware, however, that no storage of data, including our own, and no transmission of data over the internet is ever 100% secure. There is always a risk of unauthorized third parties unlawfully intercepting or accessing your information. As such, you provide us with your information at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Website.
The Services offered by the Company are intended for use by only those who are at least eighteen (18) years old. The Company does not knowingly collect personal information from individuals under 18. If you believe that an individual under the age of 18 has provided information to this Website or to the Company, please notify us at email@example.com. We are not liable for any damages that may result from a user’s misrepresentation of age.
V. Your Rights and Choices
f you receive promotional messages from us, you may unsubscribe at any time by following the opt-out instructions contained within such message. Even after you opt out of receiving promotional messages from us, you may continue to receive administrative or transaction-related messages from us regarding our Services.
To exercise your rights and choices to your personal information, please contact us by using the contact details provided below under “How to Contact Us.”
We may, from time to time, make changes to this policy. The most current version of this policy will always be available on our Website, along with the date it was last revised. Any modifications will become effective immediately upon posting. By continuing to use this Website and the Services, you accept such modifications.
VII. How to Contact Us