Accessibility Statement

Our Commitment

Our organization is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to meet or exceed the requirements of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act. We are actively working to increase the accessibility and usability of our website and implement new technologies that provide all users with a rich and equal experience.

Scope of Policy

This accessibility policy applies to our public-facing website at https://housingplusnyc.org and all digital content distributed through our official channels, including downloadable documents, interactive forms, and other online services.

Supported Browsers

Our website is optimized for the latest versions of major browsers, including:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

While we aim to support as many platforms as possible, we recommend using modern, up-to-date browsers for the best experience.

Browsing Tips

We recognize that some users may benefit from customizing their browsing experience to improve readability, navigation, and media access. Many operating systems and browsers offer built-in accessibility features, and assistive technology can help tailor the web to individual needs.

Helpful resources include:

Accessibility Standards

We aim to comply with the following accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • ADA Title III requirements
  • Section 508 of the Rehabilitation Act
  • New York State IT Accessibility Policy

These standards help ensure compatibility with assistive technology such as screen readers, keyboard navigation, and other accessibility tools.

Document and Media Accessibility

All public documents distributed through our website are reviewed for accessibility. We provide:

  • Tagged PDFs
  • Alt-text for images
  • Accessible forms and tables

Alternative formats are available upon request.

Please note: While we are committed to ensuring that all new and future content meets accessibility standards, some older documents—such as archived financial reports and legacy PDF files—may not be fully accessible. Additionally, we cannot guarantee the accessibility of third-party content or websites linked from our site. We will make efforts to provide accessible alternatives upon request.

Oversight

Staff responsible for web content and development receive training on accessibility best practices.

Testing and Monitoring

We use both automated and manual accessibility testing tools on a regular basis to monitor and maintain accessibility. Tools may include:

  • WAVE
  • Axe DevTools
  • Google Lighthouse

Testing is performed quarterly or more frequently depending on site updates.

Remediation Timeline

Identified accessibility issues are prioritized and addressed as soon as possible. Most issues are resolved within 30 business days, with urgent barriers addressed immediately.

Current Status

We are currently conducting a comprehensive accessibility audit to identify and address any barriers. Our goal is to achieve conformance with WCAG 2.1 Level AA standards. As updates are made, we will continue to test and improve the site’s accessibility.

Feedback and Assistance

If you experience any difficulty accessing content or have suggestions to improve accessibility, please contact us or email development@housingplusnyc.org. We value your feedback and are committed to continuous improvement.